How do I make a return / exchange?
Posted on March 06 2017
We like to keep things simple. In order to make an exchange, please follow the return process shown above. You will be refunded once your item has been received, but in the meantime, feel free to place a new order for your preferred item. All standard shipping charges apply for redelivery.
If you have a return please click here to begin our return process.
Our returns process is managed through the email address you used to place your order – no order number necessary! Simply start a return by clicking here. Our system works in a few simple steps:
- First, you will enter your email address to look up your past orders.
- You will be sent a customized link that will walk you step-by-step through processing your return. This link will show you the products that are within our 30 day return policy window.
- Answer a few simple questions and submit your request. After your return is approved, you will then receive an electronic shipping label via e-mail.
- Use the label to send back your package. Once we receive and review your return, you will be refunded to your original payment method.