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  • My leggings are damaged. What do I do?

    Posted on March 06 2017

    How old are your leggings? Were they damaged as soon as you opened the delivery? That’s horrible! But if it happened then please contact info@k-deer.com.

    Have you recently purchased your amazing leggings and the seam gave out? We hope you’ve been giving them a good run for their money and sweating and stretching them in the best high impact ways possible! If you have a hole in the seams after wear and tear, often the best answer is to take them to the cleaners and have them stitched. Spandex is not steel and the seams can eventually give with amazing use!  Email us at info@k-deer.com if you want to talk it out and decide a solution that is best for your issue.

    Sometimes small manufacturing issues cannot be seen until an item is tried on. If you have tried on your K-DEER and notice a print problem, please contact us by sending an email to info@k-deer.com and we will work out the best solution for the issue.

    All manufacturer's defects must be reported to info@k-deer.com within 14 days of your order date.

    Manufacturer's defects include tears to the seams and print issues. If you are unsure if you have a manufacturer's defect, please email info@k-deer.com.

  • How do I make a return / exchange?

    Posted on March 06 2017

    We like to keep things simple. In order to make an exchange, please follow the return process shown above. You will be refunded once your item has been received, but in the meantime, feel free to place a new order for your preferred item. All standard shipping charges apply for redelivery.

    If you have a return please click here to begin our return process. 

    Our returns process is managed through the email address you used to place your order – no order number necessary! Simply start a return by clicking here. Our system works in a few simple steps:

    • First, you will enter your email address to look up your past orders.
    • You will be sent a customized link that will walk you step-by-step through processing your return. This link will show you the products that are within our 30 day return policy window.
    • Answer a few simple questions and submit your request. After your return is approved, you will then receive an electronic shipping label via e-mail.
    • Use the label to send back your package. Once we receive and review your return, you will be refunded to your original payment method.
  • What is the return / exchange policy?

    Posted on March 06 2017

    We accept returns for purchases made on this website of unworn, unwashed items. All tags must be attached and a return request must be submitted within 30 days of purchase. Once approved for return, the package must be shipped back to our design studio within 10 days. If the item was purchased through a K-DEER reseller, all returns and exchanges must be handled by same.

  • If I wear an Adult XS can I fit into a Kids Legging?

    Posted on March 06 2017

    Our Kids Line is cut to fit a child's body. Specifically, Kid's Leggings are much shorter in leg length and also wider than the Adult cut and the waistband is shorter. If you fit into the Adult size and are happy with the way they fit, we strongly suggest to NOT size down to the Kids Legging. Instead, we suggest checking out our Sneaker Length cut for the same great fit with a shorter inseam.

  • Do you have a reseller program? Can I buy products from you at wholesale prices for my studio?

    Posted on March 06 2017

    Are you as excited about selling K-DEER as we are? Help us get to know you better by filling out the following questionnaire. We sell K-DEER to wholesalers around the world. 

    After receiving your note we will reach out to you by email and get things rolling.